Privacy Policy for LuxGloire
Last Updated: [You can add date]
Welcome to LuxGloire. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website https://luxgloire.co.uk/.
1. Who We Are
LuxGloire is an eCommerce brand selling T-shirts, sportswear, and fashion apparel.
Our website address is: https://luxgloire.co.uk/.
2. Information We Collect
a. Comments
When visitors leave comments on our site, we collect:
- Information entered in the comment form
- Visitor’s IP address
- Browser user agent string (to prevent spam)
An anonymized hash of your email may be shared with Gravatar to display your profile image.
Gravatar Privacy Policy: https://automattic.com/privacy/
After approval, your profile image is publicly visible with your comment.
b. Media Uploads
If you upload images to our website, avoid uploading images with EXIF GPS or location data.
Visitors can download and extract location information from images uploaded to the site.
c. Cookies
We use cookies to improve your shopping and browsing experience.
Types of cookies we use:
- Comment cookies: Save your name/email for convenience (valid for 1 year)
- Login cookies: Store login information and display settings
– Login cookies last 2 days
– Screen option cookies last 1 year
– “Remember Me” lasts 2 weeks - Temporary cookies: Used on the login page (deleted when browser is closed)
- Post-edit cookie: Saves the post ID of edited content (expires in 1 day)
d. Orders & Checkout Data
When you make a purchase, we collect:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through third-party gateways)
We do not store your full payment card details. All payment data is handled securely by trusted payment processors.
3. Embedded Content From Other Websites
Products, blogs, or articles may include embedded content such as:
- Videos
- Images
- Product reviews
These websites may collect your data as if you visited them directly. They may:
- Use cookies
- Track your interactions
- Collect analytics data
4. Who We Share Your Data With
We only share data with trusted third parties when needed, such as:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping companies (for delivery)
- Spam detection services
- Website analytics tools (e.g., Google Analytics)
If you request a password reset, your IP address will appear in the password reset email.
We never sell your data to advertisers.
5. How Long We Retain Your Data
- Comments: Stored indefinitely so we can auto-approve future comments.
- Customer accounts: Stored until you delete or request deletion.
- Orders: Record is kept for legal, tax, and accounting purposes.
6. Your Rights Over Your Data
You can request:
- A copy of your personal data (export file)
- Correction of your stored information
- Deletion of your data
You may request deletion of:
- Account information
- Comments
- Order information (except legally required data)
To request this, contact us at:
support@luxgloire.co.uk (you can change email)
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Payment information is securely processed by third-party payment providers.
8. How We Protect Your Data
We use:
- SSL encryption
- Secure payment gateways
- Firewall protection
- Restricted data access
To protect your personal information from unauthorized access.
9. Contact Us
If you have questions about this Privacy Policy or how we use your data, please contact us:
LuxGloire
Email: support@luxgloire.co.uk
Website: https://luxgloire.co.uk/
